Accessing your fonts in the Text tool
Why can’t I see my fonts under the “Yours” tab? Hide Language Fonts Uncheck the box at the bottom of the “Yours” tab that’s labeled “Hide language fonts." Recent Font Download Did you j...
Basic photo editing help
If you're having troubles opening or editing a photo, the easiest thing to do is to try PicMonkey in Google's fantastic browser, Chrome. Install it free here: http://chrome.google.com If y...
Browser-specific photo saving tips
You can click the green "Save" button, but there are some super-cool, sneaky ways to save that might come in handy depending on which browser you use: Chrome: Click save in the top toolb...
Photo size tips
PicMonkey can edit and save photos up to 16 megapixels. To keep PicMonkey moving super fast, we resize larger images to about 2800 pixels on the longest side. You can change the PicMonkey...
Editing multiple photos
When you open a photo to edit in PicMonkey, you aren't uploading your photo to the site. All the editing takes place locally on your computer. So if you have lots of photos to edit, you can...
Photo saving problem
You've spent some time editing a photo, but when you try to save it, something goes wrong. How frustrating. Most problems can be solved by making sure you have the latest version of Flash....
Framed edges of my photo are gone
Problem: When you add a non-square frame to the edge of a photo, it changes the aspect ratio of the photo. So when you print it, the edges of the image get cut off. Solution: We’ve got a ...
Can't upload a photo
If you are unable to open a photo in PicMonkey, please check out the following troubleshooting tips according to browser. Chrome Click-to-play: There is a clever feature in Chrome that a...
Trouble opening images in Collage
If you run into troubles opening photos in Collage, you may need to clear your Flash cookies. These are different than normal browser cookies. Flash calls them "shared objects". To clear th...
Collage cup runneth over
If you are getting a message that says your collage cup hath runneth over, but you've only loaded a few small images, please try the following: 1. Click the "Removed unused" button, locate...
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