We understand that payment or account issues can be frustrating and you'd like them to be resolved right away. The very best way to get your issue resolved quickly is to file a support ticket (a help request) and our team of very kind and thorough support staff will answer you within a day during weekdays.
We do not have a customer support phone number, but we can assure you that we have "real people" available to handle your concerns in a timely and respectful way. Tell them what you need and they will be happy to help you.
Go here to file a support ticket.