PicMonkey Help & Support

Looking for account or tech support? Visit Help.

Looking for account or tech support? Visit Help.

Unknown Charges From PicMonkey

Most often, unknown charges from PicMonkey are due to one of the following scenarios:

  • Your 7-day PicMonkey free trial ended and converted to a paid PicMonkey subscription.

  • Your monthly or annually billed PicMonkey subscription has renewed for a new subscription term.

  • A different family member has signed up for a PicMonkey trial or subscription without your knowledge.

Our support team is available to answer any account information questions you may have about subscription charges. Send us an email at help@picmonkey.com for further assistance.