Frequently Asked Questions

What do I get with Royale?
Royale is PicMonkey’s monthly or annual membership that gets you ads-free, uninterrupted editing and full access to all the "crowned" features you've been seeing throughout PicMonkey. Ben...
Why is there a charge on my card?
Who is PicMonkey? We're an online photo-editor based in Seattle. We've been live for about three years now, several of us with backgrounds at Picnik.com, Google, Microsoft and Expedia. W...
How do I print my PicMonkey creations?
Making printables is one of PicMonkey's favorite projects. Here are some tips for making your printing experience seamless on PicMonkey. Depending on what you're trying to achieve, check ou...
What are PicMonkey's system and browser requirements?
Flash: PicMonkey requires that you have Flash player, version 10.2 or higher (11+ is recommended). You can check your current version on this page. Browser recommendations: Following are t...
Is PicMonkey available in other languages?
PicMonkey is currently in English only, but we do have plans to offer other languages in the future. (translate this)  
Why is there a PicMonkey logo on my photo?
You’ve tried one of our Royale features! These premium features are marked with a crown for easy identification. When you select one of these features, a message box pops up over your image...
Edit and Save my Facebook photos?
Edit and share your photos right inside Facebook! Find our app here: PicMonkey App on Facebook. Once you load the app you can choose from your photos on Facebook or load new ones to edit. ...
Does Picmonkey store or own my photos?
No. When you open an image in PicMonkey, you are actually editing your copy of the photo. Once you save the image, no trace of it remains on PicMonkey’s site; we do not store it. You own y...
PicMonkey app for iOS or Android?
You read our minds! As of early 2015 we don't have a PicMonkey app for Android or iPhone, but we expect to be able to tell you more about this situation pretty soon. Sign up to be the first...
Why does PicMonkey have ads?
We want fearless photo embettering to be available to casual users as well as those who are willing to toss a few coins into the basket for a premium subscription. The ads are there to pay ...
Can I edit my RAW photos on PicMonkey?
PicMonkey can open and save JPG and PNG files. You'll need to "develop" your RAW files first using the software that came with your camera.  
Can I download PicMonkey to my computer?
We're solely web based, so enjoy the speed and ease of PicMonkey from your nearest web browser!  
What are common social media image sizes?
You can find common social media dimensions here (measured in pixels). Updated 16 June 2015. Facebook  Facebook cover: 851 x 315 Facebook profile: 180 x 180 (displays 160 x 160, thumbnail ...
Why Isn't PicMonkey Loading?
If you are having troubles loading PicMonkey and you have an older Mac OS, this article may help. Unfortunately, Apple stopped supporting this OS X 10.5 and older in 2009 which means that ...
Still need help? Let us know!