Problems launching or loading images

Flash is a technology that enables PicMonkey’s editing tools to work right in your browser. Sometimes a Flash error can cause a problem launching or loading images in PicMonkey. Here’s what it may look like to you:

  • Your images won’t load
  • You get a notification about an “initialization timeout”
  • The PicMonkey logo freezes on your screen
  • You see a light grey background and nothing happens

To fix Flash errors that may cause these problems, first select your browser:

Chrome

Firefox

Edge

Safari