> Account Questions
How do I get a receipt for my payment?
If you’d like us to send a receipt your way, no problem! Please send us a quick request via our Contact form if you haven’t already and we’ll get one out to you as soon as we can.
How do I update my email address?
You can change your email address at anytime from your Account page. Once your there just select "Change password", enter your password twice, then click "Save".
Trouble signing in
If you are having trouble signing in here are some things to try: 1. Be sure your email address and password match those you used to create the account. If you’ve forgotten your password, ...
How do I cancel my account?
You can cancel your account at anytime from your Account page by selecting "Cancel membership", then confirming your cancellation. Please note that this will keep your account active for t...
How do I change my password?
If you've forgotten your password: 1. Click "Sign in" on the PicMonkey homepage 2. Select the "Forgot your password?" link just beneath the "Sign in" button 3. Enter the email address you ...
I have an account but it's still asking me to upgrade. Help!
If you are being asked to upgrade please make sure you are signed in. On the homepage you will find a Sign In link in the upper right corner. If you have already loaded an image or are in ...
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