> Frequently Asked Questions
Frequently Asked Questions
What do I get with Royale?
Royale is PicMonkey’s monthly membership that gets you ads-free, uninterrupted editing and full access to all the "crowned" features you've been seeing throughout PicMonkey. Benefits! ...
Why is there a charge on my card?
Who is PicMonkey? We're an online photo-editor based in Seattle. We've been live for about a year now, several of us with backgrounds at Picnik.com, Google, Microsoft and Expedia. Why ar...
How do I print my PicMonkey creations?
Making printables is one of PicMonkey's favorite projects. Here are some tips for making your printing experience seamless on PicMonkey. Depending on what you're trying to achieve, check ou...
What are PicMonkey's system and browser requirements?
Flash: PicMonkey requires that you have Flash player, version 10.2 or higher (11+ is recommended). You can check your current version on this page. Browser recommendations: Following are t...
Is PicMonkey available in other languages?
PicMonkey is currently in English only, but we do have plans to offer other languages in the future. (translate this)
Why is there a PicMonkey logo on my photo?
You’ve tried one of our Royale premium features, marked with a little crown. When you select one to edit with, a crowned monkey icon floats over your photo to remind you that it’s a Royale ...
Edit and Save my Facebook photos?
Edit and share your photos right inside Facebook! Find our app here: PicMonkey App on Facebook Once you load the app you can choose from your photos on Facebook or load new ones to edit. ...
Does Picmonkey store or own my photos?
No. When you open an image in PicMonkey, you are actually editing your copy of the photo. Once you save the image, no trace of it remains on PicMonkey’s site; we do not store it. You own ...
PicMonkey for iPhone or Android?
We want to do love the idea of the Monkey on the go. For the moment we're working very hard to get our browser-based version just right. Please stay tuned though, we're always cookin' up so...
Why does PicMonkey have ads?
We want fearless photo embettering to be available to casual users as well as those who are willing to toss a few coins into the basket for a premium subscription. The ads are there to pay ...
PicMonkey's photo editing API for developers
Yes, we have an open API for developers! To get started you'll need an API key: fill out this form, and browse the simple documentation to get integrated. Former Picnik API partners: We’ve...
Can I edit my RAW photos on PicMonkey?
PicMonkey can open and save JPG and PNG files. You'll need to "develop" your RAW files first using the software that came with your camera.
Can I download PicMonkey to my computer?
We're solely web based, so enjoy the speed and ease of PicMonkey from your nearest web browser!
Where can I find your legal notices?
I have a question that’s not shown here!
We left it out on purpose because we love you and want to hear from you! If you're having trouble with PicMonkey or are confused about how something works and you haven't found your answer ...
I don’t see my favorite Effect? Why not?
First, make sure you've seen all the effects in the editing panel. Click on the Effect category icon on the far left (Basic Edits, Effects, Touch Up, Text, Overlays, Frames and Textures). E...
Why do you call your Chimpanzee a Monkey?
Hey, nobody had to hit us over the head with a cladogram to know he was a chimp the minute we saw him! And yes, primate morphology says chimps belong to the ape family, which doesn't inclu...
What size shirt does the Monkey wear?
We knew this would happen... Please, no gifts. Did he tell you stories about his dealings with the French Foreign Legion, or some nonsense about being an undercover astronaut? We urge you t...
What are common social media design dimensions?
If you want to fine-tune your social media design, you will find some of the more common dimensions here. Facebook Facebook Cover: 851 x 315 px Facebook Profile: 180 x 180 px Timeline ima...
Can I buy ad space on PicMonkey?
Yes, we do have advertisement space for sale. Please send us an email at firstname.lastname@example.org for more information.
Why Isn't PicMonkey Loading?
If you are having troubles loading PicMonkey and you have an older Mac OS, this article may help. Unfortunately, Apple stopped supporting this OS X 10.5 and older in 2009 which means that ...
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