Why are you charging us? This is a recurring charge for a PicMonkey membership - either monthly or annual renewal.
Doesn’t ring a bell? If the name PicMonkey doesn't ring a bell, we recommend you ask around the house. Our most common case by far is someone else in the family signing up for our product with your card.
Can I get an receipt for the charges? We'd be happy to send you one, please submit a billing support request and provide the last 4 digits of your card and your credit card expiration date.
Can I get a refund? Charges are non-refundable, but once you cancel you will never be charged again. We don’t have long-term contracts, lock-in, signup or termination fees. Just pay as you go and cancel when you’re done.